Welcome Back. We Missed you!
On June 2, the state issued new guidelines allowing libraries to offer limited service in Phase 2. While it does not yet allow us to open our buildings, it does allow us to start on the path to reopening by offering curbside returns and holds pickup. This is the first step in the Library’s reopening plan.
When can I pick up my holds?
Curbside holds pickup have begun at eight of our Library locations.* To use this service, place a hold from the catalog online as normal. When your holds arrive in the location you have selected, we will call or email you to set an appointment for curbside pickup. On the day of your appointment, your holds will be checked out to you. When you arrive at the Library, follow the prompts in the parking area for the next steps to claim your holds. If more items arrive before your appointment, you will receive additional notice(s). However, there’s no need to book another appointment, you will be able to pick up all of your available holds at the same time.
*Poulsbo will begin curbside service July 20, pending the completion of the refresh project.
*Due to the significant number of holds currently existing, your wait time to claim your holds may be longer than you are typically accustomed to.
When can I return my library books and other library materials?
Book drops are now open! If you visit the branch to make a return during staffed hours, please stay in your vehicle and branch staff will come to you. Please note that all items will not show as returned to your account for 3-4 working days, as all materials will be quarantined for 72 hours. Learn more about this process.
What if I miss my appointment?
No problem. We will connect to reschedule. If your hold is not claimed within two weeks, it will be returned to the shelf.
When are my items due?
Physical items checked out before the closure will be due by August 3. Items checked out on or after June 29 will reflect normal due dates. For a complete list of checkout times, visit our borrowing page.
How is the Library keeping staff and community safe?
In compliance with state guidelines:
- All staff and patrons are required to wear face covers.
- We are increasing cleaning, paying particular attention to high touch areas such as handrails, doors and handles.
- Staff are provided cleaning supplies to regularly clean workspaces and gloves to allow safe handling of materials.
- Regular access to soap and warm water for handwashing and hand sanitizer is provided in all locations.
- A physical distance of six-feet will be maintained at all times between staff and other customers. Waiting areas and areas where the public tends to gather will be clearly marked.
Is the Small Business Development Center open?
While not currently accessible from our Poulsbo location, the Small Business Development Center continues to assist the community during this time. Connect with them online for details.
I have a different question. Is there anyone who can help me?
Yes! Ask your question online or call your favorite location. We will be available to take your calls during staffed hours. Otherwise, we will answer your messages within 24 hours.