Personalized Services FAQs

  • Mobile Services

    Our Mobile Services team provides home delivery for qualifying individuals with significant short- or long-term barriers to visiting a library. Borrow library materials in any format, delivered to you on a regular monthly schedule. We deliver materials to healthcare facilities, group homes, and individual residences to those who qualify. Examples of qualifications include individuals having trouble accessing the library regularly due to medical reasons and residents of retirement homes, adult care homes, and assisted living facilities. Learn more here, opens a new window.

    Delivery of library materials is available to qualifying individuals with significant short-term or long-term barriers to visiting a library location. Examples of qualifications include individuals having trouble accessing the library regularly due to medical reasons and residents of retirement homes, adult care homes, and assisted living facilities. Once a month, Mobile Services staff will deliver library materials to your door. The following month, staff will return to pick them up and drop off a new batch. 

    Have questions? Contact us at (360) 447-5505 or email us, opens a new window. Apply online here, opens a new window.

    Home delivery is a free service, made possible by public funding, ensuring everyone has access to the library’s resources. Fines may be assessed for lost or damaged items. Learn more here, opens a new window.

    There are many ways to place holds for home delivery! To receive library materials that meet your needs, you can make requests before a visit:

    For best results, we ask that you submit your request at least two weeks before your next delivery. Learn more here, opens a new window.

    Through our home delivery service, borrow a month's supply of library materials in any format: DVDs, audiobooks, large-print, CDs, and magazines. Mobile Services delivers on a regular monthly schedule, based on geographic location, to healthcare facilities, group homes, and individual residences to those who qualify. A Mobile Services staff member will discuss home delivery details with you once your application is approved. Learn more here, opens a new window.

  • Book Bundles

    Find new books on your favorite topics and take them home in bulk to peruse at your leisure. Each Book Bundle comes with a collection of 3-10 items selected especially for you. When your requested Book Bundle is ready, you will receive a notification for pickup. Get started here. 

  • Book-a-Librarian

    Anyone can reserve a 30-45 minute virtual or in-person session with a librarian for help with library services and resources, outreach opportunities, reference questions and more, here.

    Expect an initial response to your request within 3-4 business days. For quick questions, you can ask us online. 

  • BookMatch

    Are you looking for excellent titles to add to your reading list? Ask a librarian! Tell us about what you love (and hate!) to read, and we'll email you a list of five book recommendations.

  • Genealogy

    Yes. You can request different genealogical items or periodicals from the Library. If the item you're looking for is unavailable or cannot be checked out, we can photocopy the information for you.

    Yes. We can provide obituary information for the deceased as long as the city or town is within Kitsap County, Washington.

  • Test & Exam Monitoring

    Yes, this free service is available at most Library locations during normal open hours. Please also note that exams are administered in a public area where there is some ambient noise. 

    The Library is able to: 

    • Provide access to a public computer
    • Receive the exam or password
    • Make an appointment to monitor the exam
    • Complete the exam process according to the school’s instructions 

    The Library is unable to: 

    • Provide a locked or secure place for the test
    • Provide a quiet study room for exam taking
    • Provide a staff member for one-on-one test monitoring (proctoring)
    • Provide monitoring for large groups of students
    • Mail the completed exams at times other than the regular Library mailing
    • Arrange for courier or delivery pickup of completed exams 

    Please call the branch where you would like to request test monitoring for further information.